Care Liason

Location: Atlantic Beach, FL, United States
Req#: 8a78839f9f4435e9019f71f8578d4b1a
Category: Nursing
Updated at: 2026-07-18 16:00:20

Make Solara Care Solutions the next chapter in your story.

Solara Care Solutions is a mission-driven, not-for-profit organization and the only ACHC-accredited agency operating out of the Beaches communities.

Our Story

As a trusted local partner for Private Care, Home Health, and Outpatient Therapy, Solara Care Solutions brings together clinical excellence and compassionate caregiving from professionals who truly know and understand the community we serve. Built on Fleet Landing’s long-standing reputation for exceptional care, Solara proudly extends that same high standard to seniors throughout the greater Jacksonville area and surrounding beach communities. We meet individuals where they are providing personalized support, seamless coordination, and a steadfast commitment to helping every person live with strength, confidence, and vitality.

Your Opportunity:

Join the Solara Care Solutions team and make a meaningful impact every day!

The Care Liaison serves as a key support role within Solara Care Solutions, helping to build and maintain positive relationships with referral sources, clients, families, and community partners. Working under the direction of the Care Solutions Liaison, the Referral Coordinator assists with referral development activities, manages referral communications, coordinates community outreach efforts, and supports the growth of both Medicare-certified home health and private care services.

Your Benefits

Our clients deserve exceptional care—and so do you. Solara Care Solutions offers meaningful work alongside a competitive compensation and benefits package. Full-time benefits include:

A generous 401(k) match
90% of medical premium costs paid by the employer
Uncapped PTO accrual starting on day one
Outstanding scholarship and continuing education opportunities

Key Responsibilities:

Uphold and advance the mission, vision, and core values of Solara Care Solutions.

· Protect and advocate for clients’ rights to dignity, independence, privacy, and fair treatment, ensuring prompt resolution of concerns.

· Comply with all established safety standards and promptly report any unsafe conditions, incidents, or equipment concerns to management.

· Develop, strengthen, and maintain strategic relationships with key referral sources and healthcare partners.

· Identify and cultivate new referral opportunities to achieve growth and census objectives for both Medicare-certified home health and private duty services.

· Provide up-to-date and accurate information to referral sources about Solera’s programs, services, and clinical advantages.

· Achieve assigned sales, referral, and volume goals as defined by Solara leadership.

· Referral Source Support.

· Assist in developing and maintaining relationships with hospitals, physician offices, skilled nursing facilities, rehabilitation centers, senior living communities, and other referral partners.

· Conduct regular outreach visits, phone calls, and follow-up communications with referral sources.

· Serve as a point of contact for referral inquiries and assist in coordinating referral activities.

· Deliver educational materials and service information to referral partners and community stakeholders.

· Maintain referral contact databases and ensure accurate records of interactions.

· Receive, track, and monitor incoming referrals to ensure timely follow-up and service initiation.

· Coordinate with intake, clinical, and operational teams to facilitate smooth transitions of care.

· Monitor referral status and communicate updates to referral sources as appropriate.

· Assist with obtaining and organizing referral documentation when needed.

· Ensure accurate tracking of referral outcomes and conversions.

· Community Outreach and Marketing.

· Assist with planning and coordinating community events, educational programs, health fairs, and networking activities.

· Represent Solara Care Solutions at designated community functions and outreach events.

· Support the distribution of marketing materials and promotional campaigns.

· Maintain inventory of marketing and referral materials.

· Assist in identifying potential referral opportunities within assigned territories.

· Administrative and Reporting Responsibilities.

· Maintain current knowledge of Solara services, programs, payer sources, and referral processes.

· Participate in ongoing training related to healthcare marketing, customer service, and referral management.

· Perform other duties as assigned.

Qualifications:

Bachelor's degree in marketing, Business, Communications, Healthcare Administration, or related field (preferred).

Minimum of two (2) years of professional experience in healthcare marketing, business development, or related field—home health experience strongly preferred.

Comprehensive understanding of Medicare home health regulations and reimbursement guidelines.

Proven success in relationship-building, referral management, and territory development.

Exceptional interpersonal, verbal, and written communication skills.

Proficiency in CRM platforms and Microsoft Office Suite.

Valid state driver’s license and reliable transportation required.

Proof of Motor Vehicle Insurance

Solara Care Solutions is an Equal Opportunity Employer and Drug Free Workplace.

https://info.flclearinghouse.com

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