Personalization Coordinator for Fleet Landing at Nocatee
- Location
- Nocatee, FL, United States
- Req#
- 8a7887a19520a68801955d861a85328b
- Category
- Administration
- Updated at
- 2025-06-19 16:00:17
Are you passionate about providing exceptional service and creating meaningful experiences? Fleet Landing at Nocatee is seeking a Personalization Coordinator to support future residents as they prepare for and transition into their new homes.
In this dynamic role, you will serve as a trusted guide for Depositors, assisting them with personalization selections, coordinating their move, and ensuring a smooth onboarding into our vibrant community. You'll collaborate closely with interior designers, construction teams, and vendors to deliver a seamless, customized move-in experience that reflects each resident’s preferences and needs.
The ideal candidate is:
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Highly organized and detail-oriented
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An excellent communicator with a warm, professional presence
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Proactive, with a passion for serving older adults
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Committed to delivering exceptional customer service
If you’re looking to make a difference in the lives of others while working in a collaborative, mission-driven environment, we would love to hear from you
- Meet with all Depositors in personal appointments to review the details of their residence and their move.
- Assist the Depositor in making finish selections, including but not limited to flooring, paint, cabinets, fixtures, countertops, and appliances from options provided by the interior design firm.
- Prepare upgrade requests detailing the Depositor's proposed upgrade and submit it to the construction and architectural team for review via Blue Fingerprint.
- Compile and update the Move-In guide.
- Collaborate with construction partners to clarify personalization choices and special requests.
- Counsel Depositors through the scaling down process including measurement and selection of furniture pieces appropriate to take to the senior living community from their current residence.
- Complete closing documents; coordinate appointment with management personnel for signing of closing documents
- Perform walk through and coordinate with contractors and/or community maintenance personnel punch list items that need completion prior to Depositor/Resident walk through.
Customer Service and/or one to two years experience in apartment make-readies is a plus.
Fleet Landing is an Equal Opportunity Employer and Drug Free Workplace