Personalization Coordinator for Fleet Landing at Nocatee

Location: Nocatee, FL, United States
Req#: 8a7887a19520a68801955d861a85328b
Category: Administration
Updated at: 2025-06-19 16:00:17

Make Fleet Landing at Nocatee the next chapter in your story.

Fleet Landing has launched pre-sales for a new Life Care Community campus in Ponte Vedra, FL! This community will be a brand-new resort and wellness focused Retirement Community and is planned as a blue sky community right in the heart of the beautiful, master-planned community of Nocatee.

Our Story

Inspired by the vibrant spirit and legacy of excellence of Fleet Landing Atlantic Beach, Fleet Landing at Nocatee aspires to provide an outstanding lifestyle complemented by access to on-site health services and the myriad of amenities of one of the nation’s most desired Master Planned Communities, Nocatee.

Your Opportunity

Are you passionate about providing exceptional service and creating meaningful experiences? Fleet Landing at Nocatee is seeking a Personalization Coordinator to support future residents as they prepare for and transition into their new homes.

In this dynamic role, you will serve as a trusted guide for Depositors, assisting them with personalization selections, coordinating their move, and ensuring a smooth onboarding into our vibrant community. You'll collaborate closely with interior designers, construction teams, and vendors to deliver a seamless, customized move-in experience that reflects each resident’s preferences and needs.

The ideal candidate is:

Highly organized and detail-oriented
An excellent communicator with a warm, professional presence
Proactive, with a passion for serving older adults
Committed to delivering exceptional customer service

If you’re looking to make a difference in the lives of others while working in a collaborative, mission-driven environment, we would love to hear from you

WELLInspired™ - Benefits

Our residents deserve the best, and so do you. We offer generous benefits in addition to meaningful work, enriching community and a competitive salary. Full-time benefits include a generous 401k match, 90% of medical premium costs employer paid, uncapped PTO accrual from day 1, and extraordinary scholarship and continuing education opportunities.

We invite you to make Fleet Landing at Nocatee the next chapter in your story — and give your life new meaning. Tell us why Fleet Landing at Nocatee is where you want to write the next chapter in your life!

Key Responsibilities:

Meet with all Depositors in personal appointments to review the details of their residence and their move.
Assist the Depositor in making finish selections, including but not limited to flooring, paint, cabinets, fixtures, countertops, and appliances from options provided by the interior design firm.
Prepare upgrade requests detailing the Depositor's proposed upgrade and submit it to the construction and architectural team for review via Blue Fingerprint.
Compile and update the Move-In guide.
Collaborate with construction partners to clarify personalization choices and special requests.
Counsel Depositors through the scaling down process including measurement and selection of furniture pieces appropriate to take to the senior living community from their current residence.
Complete closing documents; coordinate appointment with management personnel for signing of closing documents
Perform walk through and coordinate with contractors and/or community maintenance personnel punch list items that need completion prior to Depositor/Resident walk through.

Qualifications:

Employment Variables:

May be required to work evenings, weekends, or through a lunch hour when work situations so dictate.

Minimum Education Required:

Bachelor's Degree in Business or equivalent experience.

Experience:

Customer Service and/or one to two years experience in apartment make-readies is a plus.

Proficient in Microsoft Office

Fleet Landing is an Equal Opportunity Employer and Drug Free Workplace

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