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Receptionist - Full-time

Atlantic Beach, FL, United States
Health Center Administration
Updated at
2021-10-22 04:00:02
Make Fleet Landing the next chapter in your story.
Filled with great stories and storytellers, Fleet Landing can change the story of your life. Find a career here, and you can add depth and meaning to your story beyond what you can imagine. 
Our Story
Integrity and passion drive us to be extraordinary. Since our beginnings in 1990, our dynamic and purpose-driven community has become a place where excellence abounds. No one offers a senior living community quite like Fleet Landing. From pristine campus to luxury healthcare environments, to extraordinary dining experiences, our commitment to excellence in hospitality is found in every detail. There’s nothing we won’t do to support the successful aging of those who live here. 
Your Opportunity
Fleet Landing currently has over 140 healthcare beds including a post-acute unit, long-term care, assisted living, and memory care. Our latest expansion, Beacon Pointe at Fleet Landing, will bring 128 new Independent Living Residences including 30 new skilled nursing beds, and 38 new assisted living to our thriving community!
We are seeking a Receptionist whose primary responsibility is to direct incoming telephone calls; prepares and coordinates written communication with families, residents, and staff; supervises the lobby; inputs data using Microsoft Office Suite; and performs typing and other related duties as required while answering the telephone. Must be able to communicate effectively – both verbally and in writing – as well as carry out detailed written or verbal instructions. Must be capable of making mature judgments, function independently, have flexibility, and personal integrity.  Must have a flexible schedule and be willing to work additional days, as needed.
WELLInspired™ - Benefits
Our residents deserve the best, and so do you. We offer generous benefits in addition to meaningful work, enriching community and a competitive salary. Full-time benefits include a generous 401k match, 90% of medical premium costs employer paid, uncapped PTO accrual from day 1, and extraordinary scholarship and continuing education opportunities.
We invite you to make Fleet Landing the next chapter in your story — and give your life new meaning. Tell us why Fleet Landing is where you want to write the next chapter in your life! 
Key Responsibilities:
  • Directs incoming phone calls while serving as the primary receptionist for Fleet Landing.
  • Relays messages to departments and Residents.
  • Answers basic questions in order to determine the correct extension to forward the caller to, as well as seek out additional support for the caller, if needed.
  • Greets visitors and vendors and provides directions to specific destinations within the Health Center, as well as the entire community of Fleet Landing.
  • Receives and sorts package deliveries and mail for both Residents and Administrative Staff and delivers it to the appropriate location.
  • Greets and directs purveyors to their appointments.
  • Performs word processing and typing duties, as needed.
  • Communicates thoroughly with Administrative staff via Microsoft Outlook.
  • Updates Health Center Resident Suite List with new Residents and discharges, as necessary, and distributes via email.
  • Assists in marketing mail-outs by typing letters, labels, envelopes, etc. Also prepares mail-outs for stamping and mailing.
  • Maintains confidentiality of all pertinent Health Center information and maintains compliance with HIPAA guidelines.
  • Generates care plan letters via Microsoft Office and Word and mails/emails them to families on a continuous basis.
  • Monitors the vending machines in the staff member break room and notifies the vendor if problems arise.
  • Creates and coordinates written communication with Residents and families such as flyers, post cards, and letters.
Minimum Education Required:
High school, business school, or equivalent.
Must have previous experience creating and maintaining Excel spreadsheets and graphs and Word documents, as well as with Microsoft Outlook, web-based documents/forms, and phone systems.
For the safety of our employees, residents, and most importantly—yourself: A Covid 19 Vaccine is a mandatory requirement to be employed with Fleet Landing. A minimum of the 1st shot should be administered before starting employment.
Fleet Landing is an Equal Opportunity Employer and Drug Free Workplace